IT Operator - Office Automation from Borlänge, Sweden
As IT Operator, I resolve incidents and technical requests in direct contact with our users, manage local network and network bay, maintain the workstations regularly through software and hardware...
As IT Operator, I resolve incidents and technical requests in direct contact with our users, manage local network and network bay, maintain the workstations regularly through software and hardware upgrades, all in accordance to high standard technical security.
o Direct assistance to users via phone and mail, office incident resolution
o Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
o Rooting of physical ports to network bay, opening network ports.
o Prepared a variety of different written communications, reports and documents to ensure smooth operations.