Jean yannick Hountongbe
Content writing/Translation & Customer Support from Cotonou, Benin

Thanks for visiting my profile. I'm a native French speaker, fluent in English. I'm a customer service representative specialized in all customer inquiries and handling all sort of incoming...

  • Data Entry
  • Customer Service
  • Admin Support & Customer Service - Other
  • Translation
  • Content Writing
  • Copywriting
  • Editing & Proofreading
  • Writing - Other

Thanks for visiting my profile. I'm a native French speaker, fluent in English. I'm a customer service representative specialized in all customer inquiries and handling all sort of incoming Emails/live-chat/order processing/refunds/cancellations. 

Thus, i provide service in the followings areas: 

- Inbounds: After sale services; Customer support.

- Outbounds: SDR; Lead Generation; Customer Happiness; Closing.

I will do customer service via email, Zendesk, Nixxis, live chat and Facebook and Twitter comments. I will reply to customers for their order inquiries and all related work. I am a successful freelancer with over 1 year of experience in Shopify. I'm the best candidate for your business. 

I also have excellent knowledge in data entry, Excel, Word and web research. I'm result oriented, I enjoy facing challenge. I am hard-working, self-motivated, polite, and I ensure you to perform to a high degree of accuracy.

Giving you 100% quality work is my leitmotiv. If you are looking for new workers for your company/ies, you can count on my skill as Sourcing/Recruitment Specialist. I ensure to select the best candidates for your business.