20 plus years in IT and owner of a marketing and IT business. From websites to digital marketing to IT consulting and support.
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Summit Marketing LLC Houston, TX
<li>Work with clients from around the world providing marketing services.
Video creation & editing
Technical / Network consulting
Trade show planning and execution
Prospection Lead Generation<br><br>
Sedona Village Welcome Center Sedona, AZ
Worked coordinate events and provide marketing services to local businesses.
Support One IT / MyTech Helpdesk Frisco, TX
Act as sole proprietor performing all aspects of running a small IT solutions company from sales to installation and customer service.
Windows Server based network with switching & routing configuration.
Performed network planning and implementation for small business networks.
Developing VPN & remote management of customer networks.
Develop new client relationships by prospecting and presenting to potential customers
2005-2010 Nokia Siemens Networks Irving, TX
Operations Support System Engineer
Provide technical support using Linux, Windows and HP-UX Operating Systems for customers including AT&T and T-Mobile,<li>Responsibilities included monitoring of the OSS platform and providing on call support for mobile carriers, troubleshooting the Linux based system.
<li>Worked on site at customer data centers to install and configure OSS operating system from hardware to software.
NOKIA Irving, TX
Provide software upgrades, testing and troubleshooting on prototype phones
Configure mobile phones for specific carrier requirements
Responsible for physical inventory of mobile phones and upkeep of inventory database
Hollman, Inc Irving, TX
Assistant IT Manager / Submittals Manager</b>
Perform maintenance on a Windows-based network .
Utilized AutoCAD to design elevations and layouts for customer
approval and for use in a CNC manufacturing environment.
E-Com Support Center Jacksonville, NC
Assistant Director of Technical Support</b>
Manage call center with over 100 employees.
Provided technical support for varius ISP providers and their users.
United States Marine Corps Jacksonville, NC
Computer Systems Specialist - Airframes & Powerplants Tech</b>
Perform daily maintenance on squadron computers
Facilitated the management of aircraft teardown and rebuilds for the CH-46 Sea Knight helicopter at various US Marine Corps bases around the world.
BA Computer Information Systems
2002 - 2004
Note: Early years include restaurant / hotel management and kitchen experience. From 2007 to 2010 I had a minority ownership in a restaurant and performed all duties within the business to include network management and Wi-Fi security.